Question 1

How long until I see results?

Accepted Answer

Most clients see their first leads within the first 1–2 weeks of campaigns going live. Meaningful, stable performance usually lands around the 60–90 day mark once we've optimised targeting, creative and follow-up.

Question 2

Do I need to pay for ads separately?

Accepted Answer

Yes. Our monthly fee covers strategy, campaign management, the One Sky Platform and support. Ad spend is paid directly to Google, Meta or TikTok, so you keep full ownership and visibility of your budget.

Question 3

What's included in the platform?

Accepted Answer

CRM, pipelines, AI chatbot, automated SMS/email follow-up, unified inbox, appointment booking, review management and reporting dashboards — all under one login.

Question 4

Do you work with my industry?

Accepted Answer

We work with service businesses, clinics, trades, professional services and e-commerce brands. If you have customers to reach, the same system applies — we adapt the channels and messaging.

Question 5

Are there long contracts?

Accepted Answer

No long lock-ins. We work month to month and earn your business with results. We do ask for an initial ramp-up period so campaigns have time to gather data.

Question 6

How does the AI chatbot work?

Accepted Answer

It's trained on your business, services and FAQs. It answers enquiries instantly on your website and social channels, qualifies the lead, and books them straight into your calendar — 24/7.

Question 7

Can you manage my social media too?

Accepted Answer

Yes. Social posting and management is available as part of Growth and Scale plans, including content calendar, graphics, scheduling, community management and monthly reporting.

Question 8

What if I already run ads?

Accepted Answer

Great — we'll audit your existing accounts first. Often the quickest wins come from fixing tracking, tightening targeting and adding automated follow-up to leads you're already generating.

Questions, answered.

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